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FAQs

My login credentials aren't working on this new website.

If this is the first time you’ve logged into this site, you need to create new login credentials. Use the forgot password link to set it up.

How do I reset my password?

You can use the forgot password link to request a new password. You must use the email that is associated with your membership profile.

I renewed my membership today, but can't access the Research section of the website.

Once you've paid your renewal invoice, you should have immediate access to the Research section of the site. If you've made your payment and are having issues, please contact info@ctam.ca.

How do we manage our Corporate membership?

Corporate members are managed by a bundle administrator in your company who assigns members and manages the corporate membership renewal. As a corporate member, you will automatically receive communications about events, education and research.

My company has a corporate membership. How do I join as one of their members?

If your company has a corporate membership, you will need to register your membership via a bundle member. Contact info@ctam.ca to get the contact name of your company's bundle administrator.

How do I update my member information?

Please log in to your account. At the top right, click on the link showing your name. You can use the Edit Profile button to edit your member information. You can also set your email preferences.

Did you know?

CTAM Canada’s partnership with CTAM (US) permits CTAM Canada members to take advantage of Executive Educational Events and Content. These events include: CTAM Think, How Cable Goes to Market, CTAM Wired webcasts, Top Tech Trends for Marketers, and a free subscription to CTAM SmartBrief.

For more information on CTAM, please visit their website at www.ctam.com.

For any membership inquires, please contact info@ctam.ca.

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Contact Us

For all inquiries including membership, sponsorship, volunteer opportunities and general enquiries, please email info@ctam.ca and allow 24 hour response time.